Washington Department of Fish & Wildlife

Washington’s WILD Outdoor Licensing and Recreation solution leverage Brandt’s Terra solution and generates over $55 million in revenue each year. The first release including hunting/fishing license sales, lottery, hunter education integration, customer and vendor communications, and business intelligence dashboards was live within six months by December 2016.

Terra’s ability to successfully deliver a fully featured License and Recreation solution that met all of Washington’s expectations was a testament to its established platform, strong project management practices, and the effectiveness of its proven, structured iterative development approach. This project approach is the model for Terra’s Licensing and Recreation product deployment project, beginning with a comprehensive elicitation and analysis of the State’s unique business and functional requirements. A design phase followed this whereby all system integrations and other unique architectural elements were planned and documented. System development / customization commenced using an agile development philosophy that ensured client stakeholders were continuously engaged and then transitioned to a multiphase client acceptance period whereby the system was validated as ready for production release.

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Project Scope

  • Implementation of a Dynamic, Web-based Outdoor Licensing and Recreation Solutions Customized to Meet WDFW’s Requirements
  • Mobile Optimized Internet Sales
  • Professional Project Management
  • System Architecture and Software Design
  • Data Migration from Legacy Solution
  • POS Hardware Configuration, Deployment, and Support
  • Secure System Hosting
  • User Training for WDFW, Help Desk, and Dealers/Vendors
  • Live Call Center License Vendor Support
  • Role-Based Access Controls for WDFW, License Vendors, and the Public
  • Product Management Module that Allows for Adjustment of Sales Rules
  • Vendor/Dealer Management Module that Allows for Additions/Corrections/Accounting
  • Customer Management Module that Allows for Additions/Corrections/Revocations
  • Document Management that Allows for Adjusting Licensing Formats
  • Fulfillment Modules used to Batch Print Mailable Licenses with Corresponding Customer Address Tri-folds
  • Inventory Management to Track Supplies, Request Additional Materials, and Manage Orders
  • Financial Management to Adjust Fund Sources, Returnable Documents, Dealer Credits/Debits, and Billing Invoices
  • Controlled Hunt Draws to Manage Hunt Categories and Choices
  • Harvest Reporting Module
  • Law Enforcement Mobile Access and Lookup
  • Customer Relationship Management
  • Hunter Education Integration
  • Reporting/Statistical Analysis
  • HTML Content Management
  • Multi-Layer Cyber Security
  • Operations and Maintenance
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